Toshiba Satellite A215-S7428 on Windows XP

I recently purchased a Toshiba Satellite A215-S7428. This well-equipped notebook computer comes with Windows Vista Home Premium. I planned to remove Vista Home Premium and replace it with the venerable and less annoying Windows XP. Let this post serve as a warning to others with similar ideas.

Removing Vista was easy enough. Installing Windows XP was easy enough. Finding and installing drivers has been the bane of my existence.

Update: This has been solved. See: XP Drivers for Toshiba A215 - S7428

Predictably, the Toshiba site was no help. I understand they shipped the computer with Vista Home Premium, and likely feel their support obligations only extend to OEM configurations. However, I lost confidence in Toshiba when I read the following on their Detailed Specs for the Toshiba Satellite A215-S7428: "This product specification is variable and subject to change prior to product launch."

If anyone sees Toshiba, please remind them the product Toshiba Satellite A215-S7428 has launched.

A few of the problems I am currently working through:

Realtek allegedly provided the WLAN component. The driver listed at The Realtek WLAN RTL8187B Support Section is not recognized by Windows XP as a valid driver. RTL8187B is listed by the Windows XP device Manager.

The Display Driver listed by the Detailed Specs for the Toshiba Satellite A215-S7428 is ATI Radeon X1200M. This is not even an option at the ATI driver download site. I tried the Radeon X1200 driver (in the Windows XP > Professional/Home > Integrated/Motherboard > Radeon X1200 but the install aborted when it found no compatible hardware. I guess the 'M' in ATI Radeon X1200M makes a HUGE difference.

As a consolation prize, there is no driver listed for the ATI Radeon X1200M in the Windows Vista section either.

Network and Display adapters are KEY. I haven't even tried to figure out what Base System Device is, or PCI Device....

Final Thoughts

I've swapped OS versions in the past and do not recall these types of issues. If I am overlooking something, please point it out to me. Meanwhile, I issue a word of caution for those who plan to purchase the Toshiba Satellite A215-S7428.

While this notebook comes well equipped on the hardware side, it is severely lacking for those who wish to swap Operating Systems. Think twice if you choose to go this route. There are plenty of computers that will still ship with Windows XP. Choose one of those.

Update: In case you missed the inline announcement, this has been solved. See: XP Drivers for Toshiba A215 - S7428

Related Blog Entries

Comments
Just what was with Vista to cause you to go through all this pain? I've been using Vista on a Dell D600 as it came with it and I don't have that many issues, no more than I would with XP at least.


DK
# Posted By Douglas Knudsen | 10/29/07 4:55 PM
I can't speak for Dan, but I went through a similar path when I bought a new HP laptop a few months ago. Some software I used didn't run on Vista (I remember Captivate, but I think others as well).

I also wasn't jazzed about it from stuff that Matt Woodward had said on ColdFusion Weekly (though I don't now remember which warnings he gave that had bothered me when I heard them).
# Posted By Steve Bryant | 10/29/07 5:34 PM
@Douglas,

This computer is for my girlfriend. She doesn't like Vista. Need I say more :)

XP might be annoying also, but its annoyances are known.

@Steve,

I believe you are referring to the paranoid, system-resource copy protection. Listen to episodes 73-77 on the <a href="http://www.grc.com/securitynow.htm"; target="_new">SecurityNow podcast</a> for information as to why I am against the Copy Protection scheme in Microsoft Vista.
# Posted By Dan Wilson | 10/29/07 7:03 PM
I have a friend who recently bought a laptop with the same intention (reverting to XP), only to find out that HP/Compaq explicitly will not be releasing XP drivers for this particular laptop - it's Vista or nothing!

Needless to say, he's pi55ed!

</cliff>
# Posted By Cliff Pearson | 10/31/07 7:28 AM
In response to the comment above by Cliff Pearson, I am said pi55ed of toshiba owner...

The issue I have is slightly different in that there is no XP driver for the SATA controller so when you try to boot from XP it reads the files then fails at the copying stage as cant find a hard drive...

Grrrr if only my software run on a mac Id have dithced gates and his evil software...
# Posted By Neil MacGregor | 10/31/07 7:36 AM
Dan,
I just got 3 of these for a school...
and am going through the driver hell...wish I woulda seen your blog before purchase...

Toshiba's tech support was less than helpful, and could not even tell me what chipset things were...10/100 ethernet was the response I kept getting...
I wanted to kick their ignoramus teeth in over the phone.

hopefully someone will find XP drivers for everything out there, for me...the killer is the network..wlan or hard-wired I don't care...

--Huck
# Posted By Huck | 11/2/07 2:26 PM
ifound work around for the wlan driver.
here it is

original like is here "http://forums.computers.toshiba-europe.com/forums/...;

Hi there,
a little howto 4 U.
1. Download latest drivers (RTL8187B_driver_only) at Link: http://www.realtek.com.tw/downloads/downloadsView....
2. Extract it
3. Open with an editor net8187b.inf ( WinXP folder )
4. Change at ControlFlags to 8197

ControlFlags
ExcludeFromSelect = USB\VID_0BDA&PID_8197&REV_0200

and add following line to the end of IDs

;;****************************************************************************
;; IDs for 98SE/ME/2K/XP
;;****************************************************************************
Realtek
%RTL8187B.DeviceDesc% = RTL8187B.ndi, USB\VID_0BDA&PID_8187&REV_0200
%RTL8187B.DeviceDesc% = RTL8187B.ndi, USB\VID_0BDA&PID_8189&REV_0200
%RTL8187B.DeviceDesc% = RTL8187B.ndi, USB\VID_0BDA&PID_8197&REV_0200

5. Save it and try again.
# Posted By Dekchi | 11/3/07 3:16 PM
@All

I just followed the process outlined by Dekchi. It worked great!

Make sure to follow the directions exactly and add the line to the "IDs for 98SE/ME/2K/XP" subsection of the inf file.

Also, to save a step, make sure the net8187b.cat file and the rtl8187b.sys file are in the same directory as the net8187b.inf file.

Thank you Dekchi for posting this solution!!!!

DW
# Posted By Dan Wilson | 11/7/07 5:49 PM
Ok, I have the ATI X1200 graphics card working finally. This post made the difference:

http://www.driverheaven.net/1093110-post13.html

This details how to customize the .inf file to get the ATI Radeon X1200 drivers to work.

Follow the directions exactly.

DW
# Posted By Dan Wilson | 11/9/07 9:48 AM
@All

There is a collection of drivers referenced here:
http://forums.computers.toshiba-europe.com/forums/...

This contains:

* Agere 56k Modem Drivers (Toshiba Softmodem)
* AMD AGP Filter
* AMD DualCore Optimizer
* AMD Processor Driver (Turion64 X2)
* Atheros AR500X Wifi Drivers (need to be installed manually!)
* ATI Radeon X1200 Drivers (need to be installed manually!)
* ATI SB600 Drivers (Southbridge)
* ATI SM Bus Drivers
* Microsoft UUA HD Audio
* Realtek HD Audio Drivers
* Realtek PCIe Ethernet drivers (2 Versions, for A215 and A210 based notebooks)
* TexasInstruments Cardreader Drivers (can be obtained via WindowsUpdate too!)
* ALPS Touchpad drivers (the ones with the "scrolling function")


All installed without error. I now have only 3 'Base System Device' warnings in Device Manager.

(The Supplied Video Card Driver is pre-modded, so you don't have to manually edit the .inf file)

Will post more as I can.

DW
# Posted By Dan Wilson | 11/9/07 10:25 AM
@All,


We Have Liftoff!

The final 3 warnings in device manager were for the Ricoh Card Reader.

You can find that download here:

http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_d...

When I get a minute, I am going to organize this information and repost. For now, I just want to get it out there and save someone else some time and aggravation.

DW
# Posted By Dan Wilson | 11/9/07 11:26 AM
OMG I'VE BEEN LOOKING FOR THIS, FOR HOURS!!!! THANK YOU SO MUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
# Posted By Jesus | 11/15/07 4:32 PM
GREAT WORK YOU MADE IT EASY !! MY MACHINE IS A SATELLITE A215-S4767 DO YOU THINK THE SAME DRIVER WELL WORK FOR ME ?? I HOPE SO ? HUMMM
DOZE THE S4728 HAVE THE SNIPPING TOOL ?

THANKS IN ADVANCE IF YOU KNOW C .
# Posted By Conrad | 11/16/07 11:42 PM
Thank you for the posts here. I wish I had seen them before I bought my Toshiba Satellite notebook, but you've convinced me not to go through the hell you went through - I considered switching to XP but was concerned about the potential of driver issues (apparently with good reason). I guess I'll just leave Vista on the machine, give it to my son, and buy a Dell XP machine for myself. Feels like a lot of money wasted, though.
# Posted By Traci | 12/2/07 2:53 PM
We'll, I remember reading this post looong time ago. I guess I just forgot about it because today just a few hours ago I went I bought myself a brand new Toshiba S4723. Specs were fine and I had good experiences with a previous model running XP.
I figured Vista could not be that bad. OMG was I wrong, VIsta is the biggest crap of software I've seen in a while. I hate everything about it. I cannot possibly believe people got paid to build this colossal piece of dung.

Anyhow, I thought of just downgrading this to XP but had the enlightened idea to do a search before wiping out the OS. I guess that enlightenment came thanks to me reading your post long time ago.

Now I don't want to go through the problem of dealing with all the drivers. I have to face the 15% restocking fee for returning this spawn of devil back to the store. I think in the long run that would be just a few bucks to pay for peace of mind and the hair in my head.

Thanks for the blog Dan.

Fernando
# Posted By fernando lopez | 12/2/07 11:21 PM
Thank you Dan and everyone else who contributed.

My Toshiba Satellite A215 has been cleansed of the Vista scourge and is now smoothly running XP.

It wasn't so bad. Most of Dans drivers worked nicely, although I did have trouble with the video and lost the power settings.
These drivers I picked up through Toshiba (go figure) at: http://www.csd.toshiba.com

The display diver file was: driver_video_ati_26665B.exe
The power setting was: util_power_saver_26795B.exe

I think everythings there now. Its fast, its familiar, I love it.

* My computer did not burst into flames, some beer was expended
* Fortunately no puppies were harmed, Unfortunately no lawyers were either.

Oh yeah, one more thing: Screw Vista
# Posted By Rick | 12/5/07 5:48 PM
so i did the unthinkable and i removed vista without thinking and installed xp on a a215-s7422. well, you all know what happened.
And I just want to say THANX, guys, for this website. I download it and cross my fingers :-).
# Posted By MatrixCube | 12/9/07 9:02 PM
Hey, Guys and Dolls,

Looks like all this wonderful help at this site is not enough help for me. I recently purchased a Toshiba Satellite A215-S7428. It had Vista loaded on it, of course. I learned quickly that I didn’t like Vista and proceeded to install XP. That went pretty well and now have both XP and Vista on the machine; don’t have a boot manager installed, so at present it always boots to XP Will likely remove Vista if and when I get all the hardware installed in XP.

Have downloaded the driver package from this site and have worked with them several hours to get them installed, all to no avail. I see others report on this website that the driver package has worked fine for them and they are now in tall cotton. Not so with me. Have tried to install the drivers via update in Device Manager and every time I get an error message that can’t find the driver for the device in question. I have even tried installing the driver files in the appropriate Windows directory, also without any success.

Would appreciate any help any of you can offer.

Jim Clark
# Posted By Jim Clark | 12/19/07 1:54 PM
S-video out plug on the left side has no video output. I also don't have brightness control of the screen . Every thing else seems to be working for the past month .
# Posted By shakar | 1/1/08 5:18 AM
I am surprised that an owner downgraded his Toshiba A215 to XP. 2 GB of memory is sufficient for Vista, if you decrapify the unit and limit the start up menu to bare essentials of about six files.
Services.msc may also be decrapified by at least six programs. Also, I found it essential to defrag the new drive, as it comes from the factory all in tatters.

George Levy
Chicago, IL.
# Posted By GEORGE LEVY | 1/2/08 10:51 PM
George,

It wasn't the amount of memory or slugishness that prompted the downgrade, it was the programs that didn't work, the annoyances of UAC and the DRM/ AACS features that prompted the downgrade.

Vista is the prettiest and worst functioning operating system in the history of Windows. I hope they wake up before it is too late.


DW
# Posted By Dan Wilson | 1/3/08 10:05 AM
I have Toshiba A215-S7433 and all tips work´s too!!!!
Thanks a lot!!!!!!!!!!. I´m happy XP user again!!
# Posted By Pablo | 1/3/08 5:08 PM
I have the exact same problem with my Toshiba laptop. Originally, i was going to stick with vista, but the wireless service was shitty, so i decided to switch to XP. The same driver problem occured, but thanks to you , i am downloading them right now. Hopefully it is going to work! thanks again
# Posted By Mo | 1/9/08 1:12 PM
I followed the link posted by Dan to fix the X1200 issue:

http://www.driverheaven.net/1093110-post13.html

but the indications there didn't solve my problem. But, checking the inf, the PCI ID listed there didn't match the PCI ID in the device properties. So, I changed the PCI ID in the Radeon X1200 series line and it got working.
# Posted By Juan Sterling | 1/12/08 1:56 PM
hi, your drivers work in a215-s7437 too, thnaks for that, but the others stuff, like the little wheel which control the volume, don't work do you know how to fix that?
# Posted By luis | 1/15/08 3:41 AM
You saved my day. Just tried the WiFi, it
worked on my A205 model as well.
# Posted By Ming Lin | 1/16/08 12:27 AM
i am still having trouble with the x1200 the catalst download you speak about no longer uses 7.0 it has now jump to 8.0 so what files do i need to change
# Posted By marl | 1/20/08 5:05 AM
The Toshiba Satellite Pro A210-EZ2203X is the business version of this computer and can be ordered with Windows XP Pro.
Here is a link to the support page where you can get XP drivers that worked perfectly for me. http://tinyurl.com/yp6k9e
Hope this helps those wanting to go back to XP from Vista
# Posted By Mike Dockery | 2/4/08 12:43 AM
Thanks so much Mike D.
I had been looking for how to use the hot keys and use the laptop with a projector. The drivers at your link are perfect.
# Posted By mike | 2/11/08 8:32 PM
the video drivers did not work and screwed up my system.
so far, I only used the util common modules and hot key.
# Posted By mike | 2/11/08 9:23 PM
I knew almost all of the information about this drivers and related..the real problem is...how do we make work the Value add package (the one who controls the buttons for playing and internet.) and also the buttons for special functions such as contrast, wireles..etc...some ideas???
# Posted By Mark | 2/14/08 6:28 PM
to answer Mark's question, you need to download util_common_modules_26672A.exe and hotkeys from the site above by Mike D.
I don't know why, but when I used the diver_video_ati_26665B.exe from this site, it did not work, so I tried to use other video drivers, but nothing worked, then I installed it again, and it did work. Don't know what's going on, but I think everything now works.

mike (mike p - I will use mike p from now on.)
# Posted By mike | 2/16/08 12:42 PM
Wow think i made it !!!!i install all of the drivers of th computer (i think so) and seems they work OK, thanks to all for the downloads . Butttt i have a real problem. Mi card reader, the 4in 1 when i put a Memory Stick duo card in,the cardereader dont recognize it..the Windows Explores show the card as X picture card...its a driver problem or a harware issue?
# Posted By MArk | 3/9/08 9:41 PM
HELLO!!

IM CLAUDIA FROM MEXICO, I bought a laptop 3 months ago, model A215-S4697, really i hate vista, then i change my O.S. to WINDOWS XP, o my god!
the problem drivers, anyway, finally i found drivers for xp. All working!!

Only the FN functions dont work.
but, video, sound, network, wifi, chipset, etc it work

only a thing... the processor should work 1.6 ghz, but with xp work at 800 mhz, then you need install the processor's drivers, that drivers is in amd support page.

i have an account of megaupload, and i upload the drivers for you guys!

sorry for my english, but i dont speak, or write well, im from mexico and im only speaks spanish, but i try to write in english for you.

the xp drivers for a215-s4697 !!!

Ahora en espanol para los que si me entiendan, compre hace 3 meses una computadora a215 de toshiba, el problema fueron los drivers cuando la intente cambiar a XP, por fin despues de tanto tiempo los encontre, solamente no funcionan los de la tecla FN, aun no he encontrado esos, pero
tengo una cuenta de megaupload y ahi subire los drivers.

Cuando pones xp, el procesador que debe trabajar a 1.6 ghz solo trabaja a 800 mhz, pero pones los drivers del procesador y ya...
estan en la pagina de amd.

the link for processor driver

http://www.amd.com/us-en/Processors/TechnicalResou...

the link for A215-S4697 drivers
http://www.megaupload.com/?d=68OWYIGT
# Posted By CLAUDIA | 5/7/08 12:46 PM
Hola, tengo un problema con los drivers de mi notebook. Tenia originalmente el Windows Vista
y la formatie, pero no puedo encontrarle los drivers, Es una Toshiba Satellite A215-S7425, si alguno me puede ayudar muchas gracias...
Martin
# Posted By Martin Espinosa | 5/12/08 4:37 PM
Hola claudia, yo tengo los drivers para las teclas fn, te los puedo pasar.
# Posted By Mark | 5/14/08 5:44 PM
I'm not sure what the hold-up is... maybe they have re-thought their stance on how this is going to actually make the company any money. Or perhaps their lawyers pointed out the liability of providing agents a platform to stick their feet in their mouth. Whatever it is, it's hardly something I'd claim as being "Well done".
http://www.jebshouse.com
# Posted By Jeb Simons | 5/19/08 4:28 PM
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